User can create tasks by sending email to task@ntec.com.kw

Case 1 :-

Sending email specifying task@ntec.com.kw in To address, will create a task with assigned to sender itself.

Case 2 :-

Sending email specifying task@ntec.com.kw in Cc address, will create a task assigned to the receiver (Email mentioned in the To address). And the email sender name will be updated as requester of the task.

Note : This can be used for support tasks (Tickets) and the sender can monitor the task status anytime.